Privacy |
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We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep
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Privacy on Other Web Sites |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Saltwaterfish.com is not responsible for the actions of third parties.
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Order Acceptance Policy |
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Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Saltwaterfish.com reserves the right at any time after receipt of your order to
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Credit Cards |
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We accept the following credit cards: Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address an
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Shipping Policy |
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Shipping Time -- Orders are shipped in the order they are received, unless a specific day is specified. Orders are not processed or shipped on Saturday or Sunday. Our Standard Shipping days are Monday through Friday. Saturday arrival of Marine Life
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Out-of-Stock Products |
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Occasionally a product will not be in stock through our automated inventory system. We will ship your order if 75% of the retail value of the shipment is available to ship. We will attempt to contact you regarding your shipment if there is an issue
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Multiple Product Orders |
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If you place orders from multiple categories, they will be shipped separately. Marine Life (including FastTrack Supplies), Live Rock, and Equipment and Supplies are all shipped separely via different shipping methods. If you place multiple orders
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Taxes |
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Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Florida and North Carolina. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Returns |
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Due to the nature of the live animals that we sell, we cannot accept returns for any reason. Please follow the Guarantee Request procedure if any livestock unfortunately dies during the guarantee period. Please contact us, or the manufacturer
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Typographical Errors |
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In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect
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Links |
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This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Copyright and Trademark Notice |
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Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Saltwaterfish.com., Copyright
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Other Conditions |
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These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Saltwaterfish.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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