| Follow Us |
 |
|
|
|
|
|
|
Home > Aquarium Supplies Return Policy
|
|
|
|
We cannot accept a return of any product that has been opened or used. We highly suggest you review the information on the website for the particular item you are ordering. When you receive your product you should check the packaging and any labeling to ensure it is the product you wanted. If the item does not meet your needs and you have not opened it or used it you can return it within 30 days of receipt. Any return shipping costs will be at the expense of the customer. The item must be returned in its original shipping box with the original packing material and any manuals. We cannot accept a return of an item that has been used or opened.
By placing your order you agree to all terms and fees. Refunds are processed within 72 business hours of receipt of the return merchandise. The customer is responsible for insuring and tracking any return.
Prior to returning any item please contact our Customer Support Center at: www.saltwaterfish.com/support
Broken Items: If you receive an item that has broken during shipping, please contact us immediately at www.saltwaterfish.com/support
Defective Merchandise: In the unlikely event you receive defective merchandise, please contact us immediately at www.saltwaterfish.com/support
|
|
